Returns & Exchanges
At Brothers in Arms, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items. If your purchase doesn't meet the mission requirements, we are committed to making it right with a hassle-free process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of arrival.